1. About our terms and conditions
1.1 You should read the terms and conditions below before using this website and associated services.
1.2 References to the website include www.johnspratt.co.uk
1.3 All material on this website is presented for the purpose of entertainment only. It is provided for your information only and may not be construed as any kind of advice or instruction related to any area of your life, and particularly those related to health, law or finance. We strongly advise you that you should not take any action, nor desist from taking any action, based solely on the contents of what you might read here. If you have any concerns related to your health, the law or finance, you should always consult a suitably qualified and licensed professional. We would like to make it very clear that no material on this website is intended to diagnose any physical or mental condition. In the event that you take any action based on any information that you might read here, we assume no responsibility or liability of any kind. That also applies to any course of action you might choose to pursue in the care of any animals.
We also want to make it clear that the author of and contributors to this website are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard.
1.4 John Spratt Psychic Medium (“we” or “us”) refers the provider Allstar Psychics.
1.5 References or links in this website to any non-government entity, product, service or information do not constitute endorsements or recommendations. This site is not responsible for the content of any ‘off site’ web pages linked to or referenced in this site. You are welcome to follow the links and visit the various websites and determine for yourself whether any product, service or information they offer is right for you.
Use of such third party services or purchase of any third party products is on their terms and the contract for use of the third party website is between you and the third party. Even though the provision of any content on this site is not intended to constitute any kind of legally binding agreement between Us and any site user, if you do not agree to any of the terms of usage we ask you NOT to use the site and to close this page right now and cease visiting any of any Allstar Psychics sites immediately.
2.1 We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with European Union data protection requirements.
2.2 If you provide us with a testimonial for any of the services that we offer, we reserve the right to use them for marketing or advertising purposes. We may need to shorten what you say, but we will never change it to alter the meaning. We will use your first name and protect all other aspects of your identity. We may contact you to specifically seek written permission to use your testimonials and ask for your address. We are required to do this and that information will never be used for marketing purposes, nor will it be passed to anyone else.
3. Allstar Psychics Services
3.1 Services - Live Telephone, Credit Card, Online Chat, Text and Email Readings, Video Readings.
3.2 Information Provider Disclaimer - All of the psychic, clairvoyant, mediumistic or astrological readings that are given are done and completed in good faith, but in some instances, the information may represent opinion or judgment. John Spratt Psychic Medium cannot guarantee the accuracy or completeness of any information given during the time of the reading.
We want to make it clear that our Readers are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Reader may, from time to time, offer a personal opinion, but this does not constitute a consultation, may it be legal, financial or any sort of professional counselling. Due to regulations we are unable to answer any questions regarding health, pregnancy, finance or legal matters.
We believe in your individual power to transform your life. UK law obliges us to say that all readings done by all Readers – whether through the credit card, live reading, email or text reading service and all astrological reports – are for entertainment purposes only.
In using our services, you must understand that John Spratt Psychic Medium does not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that Readers offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.
John Spratt Psychic Medium is not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications. John Spratt Psychic Medium will exclude you from using our services if your behaviour suggests or intends to unreasonably offend or abuse our readers.
We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as
a) Readings and interpretations and advices provided by Readers;
b) The truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;
c) The truth or accuracy of feedback, Ratings, or other Content posted by Users or Allstar Psychics’ employees across all of the Websites;
d) The ability of Readers to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;
e) Minimum levels of Connections to Readers;
f) Incorrect use by You of the Service;
g) Any additional rates and costs charged by Your service provider when using the Services.
5.2 The John Spratt Psychic Medium line is governed by PhonepayPlus. All precautions have been taken to ensure we adhere to the rules and regulations laid down by PhonepayPlus governing LIVE chat
For more information see http://www.phonepayplus.org.uk/output/default.aspx
Wherever possible, we use actual portrait shots of our readers although for some we may need to use stock shots.
6. Credit card bookings
6.1 You must be over 18 and the bill payer to use this service, or have the bill payer’s permission.
6.2 You must be over 18 to use this service. You must also be the bill payer, or have the bill payer’s permission. We want you to have a positive experience. If for any reason you are not satisfied with your John Spratt credit card reading within the first 5 minutes, please tell the Reader that you are not connecting, end the call and call the customer service number. Any unused minutes will be added to an account so that you can have a reading with another Reader. Your statutory rights are not affected. Additional per-minute charges may apply if You choose to extend the call beyond the duration of the package you have purchased. Refunds to customers will be at our discretion.
6.3 All calls are recorded for your protection. The Service Provider is Allstar Psychics, 15 Queen Square, Leeds, LS2 8AJ
6.4 In the event of any complaint please call 0208 712 5690 and speak to our Customer Service team.
In the event that Allstar Psychics receive a chargeback from a customer, who has legitimately used the service as per the terms and conditions, then Allstar Psychics will pursue the customer to retrieve the monies owed for the reading. All additional charges that Allstar Psychics may incur, from either the merchant company or a recovery company, will be liable for payment by the customer. We also reserve the right to bar customers from the use of our services, should a chargeback be made against us.
8. Live Readings
7.2 If you are unhappy with your reading on the 0905 line, please hang up and try another Reader. A good Reader who is connecting with you should connect within three minutes and give you specific information which shows they are making a psychic connection with you.
9. Online Chat Readings
8.1 You must be over 18 to use this service. We want you to have a positive experience so if you are unhappy with your live chat, please end the session and try another Reader.
8.2 All chat sessions are recorded for your protection. The Service Provider is Allstar Psychics, 15 Queen Square, Leeds, LS2 8AJ
8.3 In the event of any complaint please call 0208 712 5690 and speak to our Customer Service team.
10. Text Service
9.1 This text service generally covers Great Britain and Northern Ireland, but coverage within those areas may vary according to mobile network provision.
9.2 Our text service is accessed through the shared short code number ’85358′. You must start your message with the word ‘SPRATT’ and then a space before your question, or put quotation marks around the word SPRATT.
11. Email Readings
10.1 This service is for entertainment only and you must be over 18.
12. Customer Refund Policy
11.1 All of our readers go through a test procedure to make sure that they are genuine psychics. If the reader does not meet our excellent standards then they do not work with us.
15 Queen Square, Leeds, LS2 8AJ
Year Established 2013